'Luisa'

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Items sent back to us without first requesting a return will not be accepted.Earrings can unfortunately not be returned or exchanged due to hygienic reasons. Gift cards can also not be exchanged or returned.To start a return, you can contact us atinfo@linaya.co. 

Please allow 1-2 business days to process your order  

Shipping rates are calculated at check out.

BENELUX - 1-2 business days
United Kingdom 5-7 business days
Rest of Europe 3-5 business days
US & Canada 4-9 business days

The customer is responsible for import duties, local taxes and customs of the country of destination. A payment might be necessary to release your order from customs. If for any reason your order is returned to Linaya.co as a result of unpaid duties, taxes and or customs, the return and original shipping costs will not be refunded.